Privacy Policy

Last Updated: April 27, 2026

1. Introduction

Welcome to drarunlnaik.com. Dr. Arun L Naik, operating under Aruniv Digital Ventures LLP (“we,” “our,” or “us”), respects your privacy and is strictly committed to protecting your personal and medical information. This Privacy Policy details how we collect, use, disclose, and safeguard your data when you visit our website, book a consultation, or engage with our digital health services.

By using this website and our services, you consent to the data practices described in this policy.

2. Information We Collect

To provide comprehensive neurosurgical care and operate our digital platform, we may collect the following categories of information:

  • Personally Identifiable Information (PII): Name, date of birth, gender, email address, phone number, and physical address.
  • Sensitive Personal Data or Information (SPDI): Medical history, current symptoms, prior surgical records, radiological images (such as MRIs or CT scans), laboratory reports, and prescription histories shared voluntarily by you prior to or during a consultation.
  • Financial Information: Billing details and transaction records when you pay for a consultation. (Note: We use secure third-party payment gateways and do not directly store your credit card or UPI PIN data on our servers).
  • Technical & Usage Data: IP addresses, browser types, device information, and website navigation data collected automatically through cookies to ensure the website functions correctly.

3. How We Use Your Information

We use the information collected exclusively for the following purposes:

  • Clinical Care: To evaluate your neurosurgical condition, provide medical advice, and facilitate both in-person and digital consultations.
  • Administrative Functions: To schedule appointments, send reminders, manage patient records, and process consultation fees.
  • Communication: To respond to your inquiries via our website, email, or WhatsApp, and to send you relevant post-consultation follow-ups.
  • Platform Improvement: To analyze website traffic (anonymously) to improve user experience and tailor our educational medical content.

4. Telemedicine and Digital Consultations

If you utilize our digital consultation services, please be aware that consultations are conducted in alignment with prevailing Telemedicine Practice Guidelines. While we use secure channels for communication, transmitting sensitive medical data (like scans or reports) over the internet carries inherent risks. By booking a digital appointment, you acknowledge and accept these technical limitations.

5. Data Sharing and Disclosure

Patient confidentiality is the cornerstone of our practice. We do not sell, rent, or trade your personal or medical data. We will only share your information under the following circumstances:

  • Third-Party Service Providers: We may share limited data with trusted vendors who assist in operating our website, managing our appointment calendar, or processing payments (e.g., our web host, payment gateway). These providers are bound by strict confidentiality agreements.
  • Other Healthcare Professionals: With your explicit consent, we may share your medical records with referring physicians, diagnostic centers, or hospitals as required for your continued care or surgical planning.
  • Legal Obligations: We may disclose your information if required to do so by law, court order, or governmental regulation.

6. Data Security

We implement robust administrative, technical, and physical security measures to protect your personal and medical information from unauthorized access, alteration, disclosure, or destruction. However, no digital platform can guarantee absolute security. We urge patients to also take precautions, such as using secure networks when uploading medical reports.

7. Patient Rights and Control

Depending on applicable data protection laws, you retain specific rights regarding your personal information:

  • Access and Correction: You may request to view the personal data we hold about you and ask for corrections to any inaccurate information.
  • Withdrawal of Consent: You may withdraw your consent for us to process your data at any time, though this may limit our ability to provide ongoing medical consultations.
  • Data Deletion: You may request the deletion of your personal data, subject to our legal and ethical obligations to retain medical records for specific periods as mandated by medical governing bodies.

8. Cookies and Tracking

Our website uses “cookies” to enhance your browsing experience. These are small files placed on your device that help the site load faster and remember your preferences. You can choose to disable cookies through your web browser settings, though some website features (like appointment booking portals) may not function optimally.

9. Changes to This Policy

We may update this Privacy Policy periodically to reflect changes in our digital practices or legal requirements. The updated version will be indicated by an updated “Last Updated” date at the top of this page. We encourage you to review this policy occasionally.

10. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or how your medical data is handled, please contact our office at:

Aruniv Digital Ventures LLP

No 19, 25th Main

1st Phase

JP Nagar

Bengaluru (Bangalore)

560078 INDIA

Phone / WhatsApp: +919538512121

Email: drarun@drarunlnaik.com